FAQ
Do you ship internationally?
Yes!
Shipping cost is calculated based on the weight and destination of the order. You can verify the exact shipping cost at checkout.
How long does it take?
- Spain: 1-3 working days
- Europe: 2-5 working days
- USA, Canada, Australia: 2-5 working days
- Rest of the world: 3-6 working days
IMPORTANT: Please bear in mind that in most countries, carriers do not make deliveries on Saturday, Sunday or Holiday.
Bedford Street does not cover any additional taxes or duties.
For further information please click here
Can I return my purchase?
Do you want to return an item? No problem! Please make sure you didn´t remove the tag and that the item is in perfect conditions.
You have 14 days since the day you received your item to return it. Once we receive you can either choose a refund or a coupon.
The customer takes full responsibility on the cost of sending the item back to us. Bedford St is not responsible if there is any problem during the shipping. For that, we encourage you to send the package with tracking.
Please send an email to contact@bedford-st.com notifying the return and we will send you the address.
For further information please click here
Do you authenticate the items?
Yes, we authenticate each item we publish and sell.
All of our products go under rigorous in-house authenticity and quality checks before listing them for sale.
We also have partenered with a professional authentication company that certifies the authenticity of the items. They also work with world leading resale companies to ensure the authenticity of the items.
All bags over 350€ include a printed authenticity certificate.
Do items come with original packaging?
Original packings, dustbags, certificates of authenticity, manuals and other paperwork may vary. Please read product description for each item carefully for your information.
Do you check the quality?
Upon receival of each item we do a quality check. If the item doesn't meet our high standars we do not accept it in our store.
We only accept items in great and very good condition. All of them are cleaned and ironed.
How can I know the condition of an item?
In the description of the item you will find the exact condition of the item.
- Excellent/Like new/New with tags
- Very good condition: No visible defects. Anything noticeable will be mentioned.
- Good condition: Used but in good condition. Any defect will be mentioned.
Do you have a physical store?
We do! Our store is located in San Sebastian, Spain.
Come say hi!
Where can I get a gift card?
Not sure what to gift? Get now the Bedford Gift Card
We have gift cards from 25€ to 500€.
Click here to get your gift card.
Do you ship internationally?
Yes!
Shipping cost is calculated based on the weight and destination of the order. You can verify the exact shipping cost at checkout.
How long does it take?
- Spain: 1-3 working days
- Europe: 2-5 working days
- USA, Canada, Australia: 2-5 working days
- Rest of the world: 3-6 working days
IMPORTANT: Please bear in mind that in most countries, carriers do not make deliveries on Saturday, Sunday or Holiday.
Bedford Street does not cover any additional taxes or duties.
For further information please click here
Can I return my purchase?
Do you want to return an item? No problem! Please make sure you didn´t remove the tag and that the item is in perfect conditions.
You have 14 days since the day you received your item to return it. Once we receive you can either choose a refund or a coupon.
The customer takes full responsibility on the cost of sending the item back to us. Bedford St is not responsible if there is any problem during the shipping. For that, we encourage you to send the package with tracking.
Please send an email to contact@bedford-st.com notifying the return and we will send you the address.
For further information please click here
Do you authenticate the items?
Yes, we authenticate each item we publish and sell.
All of our products go under rigorous in-house authenticity and quality checks before listing them for sale.
We also have partenered with a professional authentication company that certifies the authenticity of the items. They also work with world leading resale companies to ensure the authenticity of the items.
All bags over 350€ include a printed authenticity certificate.
Do items come with original packaging?
Original packings, dustbags, certificates of authenticity, manuals and other paperwork may vary. Please read product description for each item carefully for your information.
Do you check the quality?
Upon receival of each item we do a quality check. If the item doesn't meet our high standars we do not accept it in our store.
We only accept items in great and very good condition. All of them are cleaned and ironed.
How can I know the condition of an item?
In the description of the item you will find the exact condition of the item.
- Excellent/Like new/New with tags
- Very good condition: No visible defects. Anything noticeable will be mentioned.
- Good condition: Used but in good condition. Any defect will be mentioned.
Do you have a physical store?
We do! Our store is located in San Sebastian, Spain.
Come say hi!
Where can I get a gift card?
Not sure what to gift? Get now the Bedford Gift Card
We have gift cards from 25€ to 500€.
Click here to get your gift card.